of airA!ps

 

 
  
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we are here for you!
 

Thank you very much for taking your time to send us your comment, suggestions, complaints or compliments.

Customer satisfaction is one of our highest aims and we strictly believe that taking care of you is not just good business, but an enduring commitment. We are continously trying to ensure that services provided at all levels are of high quality and to offer you a unique travel experience and the best of customer service.
Unfortunately although our efforts, it may sometimes come to delays and cancellations or baggage irregularities. We assure you to do our utmost to find a quick and unburocratic solution.

Thank you for helping us reaching our customer’s expectations by providing us your feedback which is of great value for us! We welcome you to please write to us and share your experience with Air Alps and what you feel that we can do further to meet your expectations and improve our present services standards.

 

name:
surname:
permanent address:
postal/ZIP code:
city:
country:
your email-address:
phone number:
fax number:
what do you want to claim?
file reference nr. for baggage claims:
flightroute:
flightdate:
flightnumber:
ticketnumber:
bankname:
bankaddress:
BIC/SWIFT code:
IBAN:
name of account owner:
address of account owner:
province:
your comment:

Thank you for your precious feedback! If it concerns a concrete claim, please also send your ticket, original boarding pass and eventual bills, and - if your feedback regards a baggage claim - also the to:

AAA-Air Alps Aviation
Alpenländisches Flugunternehmen Ges.m.b.H.
Customer Relations
P.O. Box 81
A-6026 Innsbruck Airport/Austria

 

 

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